The front desk your van never had.
Keychat.Artisan answers the enquiry, books the job, sends the quote, takes the payment and reminds the customer when it’s time again. All in WhatsApp, while you’re on the tools.
Every enquiry answered. Even the 6am one.
The Concierge takes the enquiry, asks the right questions (photos, address, when) and books it into your diary against the technician who’s nearest and free.
The Concierge
Enquiries qualified and priced before you’ve looked at your phone. Photos, address and timing captured up front, so nobody drives out to find out.
The Diary
Jobs land in a diary the whole team sees, routed by area and skill. Reschedules happen in the chat, and the technician gets the update instead of a phone call.
From “on my way” to paid, without paperwork.
Customers get an ETA, the technician gets the job card, and the quote and invoice go out from the same thread with a pay link.
On my way
Automatic ETA messages straight from the diary. Fewer “where are you” calls, fewer wasted trips to a locked gate.
Quote, invoice, paid
Approve the quote with one tap, pay the invoice with the next. Card or instant EFT, and the money is in before the van is out the driveway.
The work that comes back on its own.
Pools need cleaning weekly, aircons need a service every six months, compliance certificates expire. Artisan remembers, so your customers don’t have to.
Reminders
Service intervals, contract visits and certificate expiries turn into reminders that book the next job in one tap.
Reviews & referrals
Ask for the review while the tap has just stopped dripping. Turn happy customers into the next ones.
No missed calls. No lost quotes.
No admin. Just WhatsApp.
Every customer saved to a list you own.
Everything a trade needs, in one thread.
Booking, doing and bringing back the work. Nothing bolted on.
Book
- The Concierge, 24/7
- Enquiries answered, qualified and priced while you’re on a roof.
- The Diary
- Jobs routed by area and skill, visible to the whole team.
- Photos, address, access
- Everything captured before anyone drives out.
Do the job
- On-my-way messages
- ETAs from the diary, arrival confirmed.
- Quotes & invoices
- Approved and paid in the chat, by card or instant EFT.
- Job cards
- The technician sees the job, the history and the notes.
Bring back
- Service reminders
- Weekly, monthly, six-monthly. Booked in one tap.
- Compliance dates
- CoCs, gas certificates and pest treatments tracked and renewed.
- Reviews & referrals
- Asked at the right moment, rewarded when they land.
Get off the phone.
Get on the tools.
Frequently asked questions
Everything else you might want to know before the phone stops ringing.
Ask us on WhatsApp →I’m a one-person business. Is this overkill?
No, it’s built for exactly that. The Concierge answers enquiries and books jobs while you work, so you stop losing the customers who messaged while you were under a sink. You keep using WhatsApp the way you do now.
Does it replace my number?
No. Artisan runs on a WhatsApp Business number, which can be the one your customers already have. Existing chats carry on, and we handle the Meta setup.
Can it handle recurring work like pool cleaning or garden services?
Yes. Set the interval per customer and Artisan sends the reminder, takes the booking and puts it in the diary. Contract customers can be billed on a schedule too.
What about compliance certificates?
Artisan tracks certificate dates, such as electrical CoCs, gas compliance and pest control treatments, and reminds the customer before they lapse, with a one-tap booking for the renewal.
How do customers pay?
Quotes and invoices go out in the chat with a pay link. Card, instant EFT and, if you prefer it, plain EFT with automatic reconciliation. Payouts go to your account.
Does it work with my existing job software?
If you use a job-management or accounting tool, we connect to it so jobs and invoices sync both ways. If you run on a diary and a notebook, Artisan becomes the diary.
What does it cost?
Pricing depends on the size of your team and the volume of jobs. Chat to us on WhatsApp or book a call and you’ll have a straight answer in one conversation.