Everything Keychat does for your business
One managed WhatsApp commerce platform. Below is every tool we set up and run for you, grouped by the job it does, from taking the first order to bringing customers back.
Everything your business needs,
managed for you
We handle the tech so you can focus on what you do best, running your business.
Sell More
Managed outbound campaigns and hyper-personalised promotions drive customers to buy directly from you on WhatsApp.
Engage Smarter
Data-driven customer segmentation lets you send the right offer to the right customer at the right time.
Retain Customers
Increase customer lifetime value with personalised loyalty programs, discount codes, and re-engagement campaigns.
Grow Revenue
Frictionless customer experiences and AI-assisted support tools keep your customers coming back for more.
One platform. Every tool you need to sell on WhatsApp.
Ordering, bookings, marketing, AI, insights. All managed for you, all under one roof.
Sell
Every way your customers want to pay you, on the channels they already use.
WhatsApp ordering
Customers browse, customise and pay without leaving the chat.
Online ordering website
A branded store URL that drops orders into the same inbox as WhatsApp.
WhatsApp bookings
Take reservations and appointments straight in chat, with capacity and timing rules.
Event ticket sales
Sell tickets on WhatsApp and the web, with limited tiers and early bird pricing.
One-tap checkout
No logins, no apps, no passwords. Pay with Yoco or Paystack in two taps.
Order scheduling
Customers pick exact collection or delivery times that fit your kitchen and drivers.
Operate
The plumbing that keeps every order flowing without you touching a thing.
Multi-store & locations
Run every branch from one dashboard, each with its own menu, hours and stock.
Shipping & delivery rules
Zones, distances, basket thresholds and Uber Direct dispatch, configured per store.
Menu & store management
We build, edit and update your catalogue, photos and pricing for you.
POS integration
Syncs with Lightspeed, Pilot, Yoco and other South African POS systems.
Event entry management
Scan tickets at the door and track attendance with a phone. No extra hardware.
Unified inbox
Every WhatsApp, web and social message in one place, handled by your team or AI.
Market
Find customers, bring them back, and reward them for staying.
Message broadcasting
Send WhatsApp campaigns to segmented lists with one click, the right way.
Facebook ads & social
Run paid ads and schedule posts from Keychat, with creative built for WhatsApp leads.
Promo calendar & specials
Plan deals across the month and switch them on at the perfect moment.
Loyalty & rewards
Points, tiers, birthday gifts and win-back offers that customers actually use.
Understand
Know what's working, who's buying, and where to spend your next hour.
CRM with segments
Every customer, every order, tagged automatically so you target the right people.
Sales & customer insights
Daily, weekly and per-campaign reports of what's working and what isn't.
AI for sales & support
One AI agent answers questions, takes orders and qualifies leads, 24/7.
Workflow builder
Automate replies, follow-ups, recovery messages and abandoned carts without code.