We help butcheries take orders and build loyalty on WhatsApp
Custom meat orders, weekly specials, and repeat customer engagement, all managed for you on WhatsApp. Your customers order directly, you prepare.
Custom orders without the phone calls
We set up your product range so customers order specific cuts, quantities, and preparations on WhatsApp.
- Full product catalogue with cuts and weights
- Custom order requests handled
- Delivery and collection options
- Orders synced with your systems
Weekly specials that sell themselves
We promote your weekly deals and braai packs directly to your customer list on WhatsApp.
- We create and send weekly promotions
- Targeted to your most active customers
- Seasonal specials and holiday packs
- Track which deals drive the most orders
Build a community of regulars
We design loyalty programs and run campaigns that keep your customers coming back every week.
- Loyalty rewards configured for your business
- Braai season campaigns
- New product announcements
- VIP treatment for your best customers
Frequently asked questions
Can customers order custom cuts and weights via WhatsApp?
Yes. We set up a chat-based ordering flow where customers specify cut, weight, and any prep instructions (deboning, marinating, etc.). You see the order with your other tickets.
How do I let customers know about the weekend braai pack special?
We send WhatsApp campaigns to your customer list mid-week, typically Wednesday or Thursday, with the weekend specials. WhatsApp campaigns typically see far higher open rates than email, with strong conversion on time-bound offers.
How does payment work for variable-weight orders?
Customers pay an estimate at checkout. If the actual weight differs, Keychat adjusts the charge, refunding or billing the difference through your payment provider inside the WhatsApp conversation.
I have regulars who order the same thing weekly. Can Keychat automate that?
Yes. We set up subscription orders for repeat customers, weekly or monthly, so their order is auto-placed, paid, and prepared on their preferred day.